Instructional Design Consultant

Chicago, IL, USA
Worked, as an Instructional Design Consultant, on Blue University's College of Sales and Client Engagement Team at HCSC.  In this capacity, I engaged with department SMEs (Enterprise Network Information; Network Solutions; Contract Administration; and Sales and Marketing) to develop BCBS-branded learning content for targeted audiences across the five (5) HCSC plan states.
  • Created and updated e-learning courses across HCSC departments

  • Created an array of infographic job aids, process maps, and microlearning videos across HCSC

  • Developed a Microsoft Teams virtual onboarding training platform and associated learning content for new hires in the Network Solutions department

  • Helped Contarct Administration carryout their first virtual instructor-led training event, and develop all associated training content
Click the word "Responsibilities" above to see more